COVID 19 Procedures

At the Holiday Inn Chicago Matteson Conference Center your safety and well-being are our top priority. Come relax and experience the peace of mind in knowing that we not only continue to be a wonderful home away from home – your well-being continues to be our TOP priority. Below, we have provided an overview of our current cleanliness enhancements and recommendations.

For our Guests, because we care

Individual guest amenity cleaning kits and personal-use sanitizer/wipes for all guests

Visible sanitizer station in public areas and colleague spaces

New operating procedures to integrate social distancing signage and signals

Updated training on the enhanced IHG Way of Clean and certification by all appropriate staff members

Person Protective Equipment (PPE) guidance for staff

Departures: We have options

Leave key in room

Drop Key off with an agent in the lobby drop box.

Staff Training/Procedures on Cleanliness/IHG Standards

Launched The IHG Clean Promise and appointed Clean Champions to support the property team to ensure compliance.

All Keys are sanitized thoroughly before and after each use

Team members wear gloves, mask and protective gear when cleaning and preparing your room.

Housekeeping Service – includes deep cleaning with hospital-grade disinfectants in guestrooms and public spaces

Increased cleaning checklist of public space. Conducting more frequent deep cleaning of high touch surfaces, removed furniture for social distancing & best practices

Social Distancing Meetings Made Easy